COMMUNITY RECREATION ASSISTANT (TICKETS & TRAVEL)
ANNOUNCING AN OPPORTUNITY TO
BECOME A PART OF THE MWR TEAM
POSITION: COMMUNITY RECREATION ASSISTANT (TICKETS & TRAVEL)
SERIES/GRADE: NF-0189-02
SALARY: $15.00 PER HR
ANNOUNCEMENT #: GP-22-33613
OPENING DATE: 22 MAR 2022 NO RELOCATION
1ST CUT OFF: 5 APR 2022 CLOSING DATE: OPEN UNTIL FILLED
EMPLOYMENT CATEGORY: Flexible, 0-40 hours per week, no benefits. Must be able to work Monday-Saturday 0800-1630 and must be able to work weekends and holidays.
LOCATION: TICKETS & TRAVELL - ITT, Morale Welfare and Recreation Department, Community Activities Division, Naval Construction Battalion Center, Gulfport, Mississippi.
AREA OF CONSIDERATION: Open to the Public.
HOW TO APPLY: https://www.usajobs.gov/job/644443800?t=1648671932019
PURPOSE: Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.
MAJOR DUTIES AND RESPONSIBILITIES: Provides customer service, information and support of Community Recreation programs and activities. Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or prepackaged retail items. Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs. Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift. Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations. Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred. Ensures all rental or check-out forms are properly completed and reservation and checkout procedures are followed. Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources. Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports. Provides recreation experiences related to leisure skill sets in the form of day and weekend trips. Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and entering program data. Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value. Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics. Assists with recruitment, training and scheduling of Community Recreation staff. Actively supports the command statement on adherence to EEO principles and policies. Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events. Performs entertainment and promotion scheduling. Assists in updating of electronic and multi-media support tools, as needed. Seeks ways to promote MWR facilities and events through outreach opportunities on base. Promotes use of recreational E-reading resources available through online MWR Library Program resources. Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs. Performs community outreach to assist in the development of contacts. Assists in the creation of professional proposals, execution of agreements and follow-up. Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base. Adheres to NAVMED P-5010 sanitation requirements. Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved. Provides support for Community Recreation event set up and break down. Performs other duties as assigned as they pertains to the duties of this position.
As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with CNIC, if after November 22. CNIC will provide additional information regarding what information or documentation will be needed and how you can request of CNIC a legally required exception from this requirement.
QUALIFICATION REQUIREMENTS: Combination of experience related to customer service and or recreation activity based functions. Ability to organize, plan, administer special events and entertainment activities. Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing. Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities. Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests. Knowledge of the functions, procedures, and operations of recreation activities. Must have strong customer service skills. Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers. Ability to follow oral and written instructions. Knowledge of computers, office procedures and print production. Work may require considerable physical exertion while instructing or guiding participants in a variety of activities. Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items. Work may require lifting items such as papers, books, rental equipment, and athletic equipment. Work may require working outside for special events or leading outdoor outings or group trips. Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises. Subject to recall. Wears protective clothing and equipment as situations warrant. This position is subject to completion of a satisfactory background or National Agency Check (NAC) in accordance with CNIC policy.
REQUIRED DOCUMENTS TO APPLY: •Resume
•Include name and contact information for at least three (3) professional references in your resume
•OF-306. https://www.opm.gov/forms/pdf_fill/OF306.pdf
•Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
•Proof of certification, if applicable to position requirements.
•If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
Veteran’s Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates. To claim Veteran's preference, you MUST: Submit a copy of your DD-214 (member 4 copy); AND Submit completed SF15 from the Veterans Administration (VA); AND Submit any other supporting documentation (disability, official statements, proof of service, etc). To claim Gold Star Veteran's preference, you MUST: Submit completed SF-15 from the Veterans Administration (VA); AND Submit a legible copy of DD-1300; AND Submit any other supporting documentation (official statements, document of service, court decree, etc).
SPOUSAL PREFERENCE: The time period of eligibility for spousal preference begins 30 days before the military member's reporting date at a new duty station outside of the current duty station's commuting area and applies without time restriction except that spouses seeking preference with less than six months’ time remaining in the area may be non-selected. Spousal Preference forms are located in the lobby at the MWR Admin. Bldg. 352 or on the website. You MUST attach spouse’s orders. You MUST be referenced (family) on the orders. If you are not referenced by name on the order, you MUST provide a copy of your marriage certificate.
Dept of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or any other non-merit factors.
As a condition of employment, selectee will be required to participate in the Direct Deposit/Electronic Funds transfer within the first 60days of employment. This is a DoD standard method of payment of personnel. Employees will be subject to administrative action for failure to enroll unless a waiver has been obtained.